Comprehensive Call Center Monitoring
Real Time Alerts
Get Real Time Email and Text Alerts on High Hold Times, Talk Times, Abandon Rates and Multiple Calls.
Get Real Time UI-based Data and Reporting on Critical Call Center Metrics, including CLV, Delineated by Call Centers, Campaigns, Affiliates and Brands.
Our dedicated Customer Success Managers never let you slip through our fingers in insuring you get great call center and fulfillment monitoring, reporting, alerts and optimization. Relax, we got this.
Real Time Monitoring
Relax. We’ll monitor critical metrics and warn you when something about call center performance or metrics doesn’t look right.